Hello Friends and Fellow Leaders,
Over the past several years, I have spent my professional career in leading across technology and operational units within tourism, banking, retail, and financial services. Professional experiences have included systems analysis and design, technology and product management, call center management, and claims operational leadership. My recent tenure has resulted in responsibility in leading a winning team who processes in excess of ~1.5 million transactions resulting in over ~$350 million in claims indemnification.
Thomas White from TOPS Louisville had this to say about leadership:
Leadership is collaborative and results-oriented.
Thomas white, Vice President Tops Louisville
Just as Thomas defined leadership from his perspective, each leader can contextualize and refine their definition of leadership given their actions.
Leadership can be crafted just like other skills, even if it’s not necessarily an inherent skill readily available.
timothy Weyrauch, AVP & Claims Director AIG Warranty